Will Digital Tier backers get access to the stretch goal rewards?
Yes! Every backer, no matter which tier they’ve backed at, will get a Digital Pack with every unlocked stretch goal. This includes the poster, notebook, adventure pebbles, adventures, and flash cards.
For backers who wish to get the physical versions of unlocked stretch goals, they’ll have the option to pledge for them as add-ons. Digital backers will be able to purchase these through the BackerKit pledge manager, as Kickstarter by default doesn’t allow digital tier backers purchase an add-on that requires shipping.
Last updated: July 25, 2023 14:23
Can I add-on a physical edition of Herbalist's Primer?
We are not able to offer a physical edition of Herbalist’s Primer through this Kickstarter, but the digital version is available for $10 as an add-on! Physical editions of the Herbalist’s Primer are still available via Exalted Funeral’s website.
Last updated: July 11, 2023 21:29
Can I add-on additional physical copies of the standard and deluxe editions of Geologist's Primer to my pledge?
Yes! We’re working on setting additional copies as add-ons up and will update our backers as soon as it’s possible for them to do so.
Last updated: June 28, 2023 05:50
How much will my shipping costs be?
Short answer, we can’t be sure yet.
We’re very grateful to be partnering once again with the good folks at Gamerati, who handle our logistics and help us deliver our games worldwide! While we won’t be collecting shipping during this campaign due to fluctuating shipping costs, we’ll be doing our best to keep costs and taxes low with our partners. Keep in mind, shipping costs continue to be affected by world events and may be higher than expected.
Last updated: June 28, 2023 14:32
Will any of the physical add-ons be included in the Physical Reward Tier?
All physical add-on products (like the notebook, poster, flashcards, and any printed zines) will be Add-On products only. The Reward Tiers include either a digital or physical copy of the Geologist’s Primer book and all digital stretch goals.
If you’d like to add on additional physical products, you can do so when you make your pledge, any time during the campaign, or through Backerkit during pledge fulfillment.
Last updated: June 29, 2023 10:53
Why are some items more expensive than they were for the Herbalist's Primer?
When we started the work of preparing for The Geologist’s Primer campaign, it required that we carefully build it in a way that would provide the high quality product that Double Proficiency and their first distribution partner, Exalted Funeral produced but–also–account for the changes in the publishing ecosystem and the cost of production since 2021.
We, during that process, learned from some missteps that were made in pricing during the first campaign. (For instance, the flash cards were incredibly expensive to produce, as such card decks are typically about as complicated as a full book to make.) While, we’ve received some wonderful and kind encouragement since we launched, we’ve also seen some confusion and disappointment at our decision to split off the cards and other physical items as available Add-Ons rather than automatic pledge additions.
We are listening, we care, and want to help elaborate on our decision, so that it is clear. Simply put, we didn’t want to make higher priced pledge levels that might prove to be prohibitive to some backers. If we had bundled everything together as it was in the first campaign, the price would have been higher and we feel that correctly priced physical items and freely included digital versions were the best way forward.
With our current plan, each backer can choose the physical items that they want to include and–effectively–build their own pledge level. We’ve worked hard to provide these options at reasonable prices and we hope that those that are disappointed by the choice, at least, have a better understanding of our reasoning.
Last updated: July 01, 2023 12:18
Where will my rewards be shipping from?
Currently all shipments will come from our partners based in the United States. We unfortunately are unable to estimate shipping and other related fees at this time.
Last updated: July 01, 2023 12:21
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.